Return and Refund Policy
Q: What are the eligibility of return?
- The product is defective or damaged.
- You received the wrong product.
- There should not be any stains on the product.
- You need to share a unboxing video with complete coverage of the product without any pause or cuts to the WhatsApp number +919940663788 with your order information.
Q: What if I received Damaged or Defected Product ?
Well, your orders will be processed via a reliable dispatch procedure, so there is no scope of damage or defects. If still you have any issues with the product received, you may refer to our ‘return policy’.
Q: Will I get a full refund if I return the product?
The value of refund varies from one case to another. It would be at the sole discretion of the operations.
Pre Sale Questions
“How long will my orders take to get delivered ?”
It would take us 2 to 4 days to dispatch the product after receiving full payment. Once the product has been dispatched it would take 10 business days to deliver the product ( excluding Saturday, Sunday and government holidays).
Handloom and hand block products: it would take us 7 to 10 days to dispatch the product and it would take 15 to 20 business days to deliver the product( excluding Saturday, Sunday and government holidays).
Orders with international shipping may take about 15 to 20 days to get delivered.
“What modes of payments are available at Ishvari Women's World ?”
We provide Credit Card, Debit Card, UPI, Bank Transfer, and Net Banking Facility.
“Can I modify the shipping address of my order after it has been placed ?”
Only for Domestic orders – if you want to change/modify the shipping address (from one address to another address in India only), you can contact our customer care requesting to change/modify the shipping address and we can change it, provided the order is not in transit. For international orders, we will not be able to change the shipping address.
“How secure is shopping in the Online Shop? Is my data protected?”
We value our customer’s safety and privacy to the maximum. All your transactions and payments are processed in a secure environment, complying with the industry standards.
“Can my billing address and shipping address be different ?”
Yes, the billing and shipping address can be different. However, akrutisarees.com does not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide full addresses with the postal code / Zip code.
“Where are you based ?”
We are based in Chennai, Tamilnadu, India, and all products are shipped from there.